COVID-19 Update • Stellar Kids Dentistry

COVID-19 Update

Stellar Kids Dentistry is now open to see patients in need and will be fully open as of May 19th to care for all patients.

As you know, we put safety first and our doctors have been busy implementing new changes to create a safe environment for you, your family, and our Stellar Team.

We are following rigorous protocols to make this as safe and smooth as possible for everyone:

The day before your scheduled appointment, expect a pre-appointment health screening via text message. Please complete this survey for each child with an appointment.

Once you arrive in the parking lot, Call or Text us. We are checking-in patients via phone and text message. When it’s your appointment time, we will bring your family directly into our disinfected room so there is minimal waiting in our reception area.

Everyone’s temperature will be screened with a touchless infrared thermometer upon entering our office, including parents, children, staff, and even our doctors.

We will limit the number of people coming into our office by allowing 1 adult per family and no unscheduled children.

All adults entering the office will be required to wear a mask at all times. If you don’t have one, we will provide one for you.

Adults will be asked to wait in their cars during longer treatment appointments. We will notify you when the appointment is complete and invite you in to check out with our front desk team.

Alternate seating will be blocked off in the reception area to maintain a safe seating distance.

All magazines and toys will remain absent from the reception area at this time.

If you have forms to fill out, you will be provided with a new pen at each visit.

Disinfection of all patient-use areas will be increased and completed on a schedule. Hand sanitizer is available at the front entrance and in every exam room. We ask that you use it when entering and exiting the building.

Thank you all for your patience and understanding as we navigate our new normal. Your child’s oral health is of upmost importance to us and we want to get their treatment back on track as soon as possible. Please be assured that we will be accommodating and rescheduling everyone that missed an appointment during this shutdown. Please wait for our office to call you for your missed appointment as we have quite a few to do. We have a comprehensive list of all of our patients and will be scheduling them based on urgency of need and on a first canceled-first scheduled basis to better serve everyone in a fair and efficient way.

If there is anything that we can do to support your family, don’t hesitate to let us know. Your health and safety will always come first at Stellar Kids Dentistry.

We are so excited to return to caring for our Stellar families!