Stellar Kids Dentistry would like to maintain a long lasting relationship with you and make your experience at our office as comfortable and pleasant as possible. In an effort to provide the highest quality dental care possible to all of our patients, kindly review our office policies.
We value your time and strive to be on time for all of our patients. We similarly ask that patients respect our time as well. In order for us to maintain our daily schedule, if you are late we reserve the right to reschedule the appointment.
Our office requires that all children need to be accompanied by an adult at all times. Except for your child’s initial visit with us, if an adult other than the parent/legal guardian will accompany them to the appointment, please sign a permission form and indicate the relationship to the child. A parent/legal guardian must be present with their child at the initial visit.
When you make an appointment with our office, that time is reserved for your child. If you are unable to keep your appointment, we ask that you give our office a minimum of 48 hours notice. If no notice or less than 48 hours notice is given, a $50 fee will be charged. NOTE: Insurance does not pay for this fee.
Upon your first visit, we will request a copy of your dental insurance to help you file your claim for this and future visits. Please remember to bring all dental insurance information, as well as insurance card(s), to every dental visit. We also ask that you contact us immediately after making changes to your dental coverage, so we keep our records current to help provide expeditious reimbursement of your benefits.
Methods of Payment
For your convenience we accept:
- Money orders
- Cashier’s checks
After attempts to collect outstanding funds and a 90-day grace period from the time of service, parents/guardians not fulfilling their financial obligations will be sent to collections, as stipulated by our accountants.
Please note the following in regards to your dental coverage:
As a courtesy, we will be happy to file for your insurance benefits, though we are not obligated to do so. Because your insurance plan is a contract between you, your employer, and the insurance company, some carriers may not reimburse our office. In this instance, you will be responsible for the full cost of visits at the time services are provided and your insurance company will directly send you the reimbursement check.